Hospitality Food Service Assistant

Food Service Assistant - HospitalityLocation:Oasis Academy Woodview, Woodview Dr, Birmingham B15 2HUPay:£13.45 per hourHours:25 hours per weekWorking Pattern:Monday–Friday, 09:00am–2:00pmContract: Term Time Only, Permanent, Part TimeA role that fits around your lifeLooking for a role with a great work-life balance? Join Sodexo as a Hospitality Food Service Assistant at Oasis Academy Woodview and be part of a team that delivers high-quality hospitality and food service for a range of events and …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.