Housing Support Worker

Are you looking to kickstart a meaningful career where your work truly changes lives? Service Care Solutions is seeking a compassionate and driven Housing Support Worker to join our dynamic team across Northwest London. In this vital role, you will partner directly with the Probation Service to provide essential support to vulnerable individuals, helping them navigate the complexities of housing and reintegration. If you are a graduate or early-career professional with a heart for social impact, this is your opportunity to gain invaluable frontline experience within a supportive, fast-paced environment that prioritizes personal growth and professional development.

This three-month temporary contract offers a unique platform to develop your skills in case management, advocacy, and crisis intervention, with a strong potential for extension or a permanent placement for the right candidate. You will be based across key locations including Harrow, Enfield, Barnet, Hillingdon, and Hayes, serving as a pillar of stability for those who need it most. We offer a competitive salary and the chance to make a tangible difference in your community from day one. If you are ready to turn your passion for customer service and social justice into a rewarding career, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.