Information Services Field Technician

Information Services Field Technician Driven by Vision | Industrial-Strength Construction | Powered by Passion OVERVIEW Are you looking to work for a successful, stable, and growing company that rewards employees with annual bonuses and exceptional benefits ? BMWC is an industrial construction company seeking an experienced Information Services Field Technician to join our team. This role provides hands-on technology support across construction jobsites, regional offices, and remote project loc…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.