IT Desktop Support Graduate Placement

GM Performance Power Units - Concord, NC IT Desktop Support Graduate Placement - Onsite Date of Internship: Summer 2027 - Summer 2028 Job Summary: GM Performance Power Units is seeking a motivated and enthusiastic IT Desktop Support Graduate Placement to join our fast-growing team. This placement provides hands-on experience in a cutting-edge, high-performance environment, supporting day-to-day IT operations across the organization. The IT Desktop Support Placement will assist with troubleshoot…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.