IT Field Services Technician II

Are you a tech-savvy problem solver looking to launch your career at the intersection of global commerce and cutting-edge support? Liquidity Services is seeking an IT Field Services Technician II to join our dynamic team and serve as the backbone of our operational excellence. In this role, you won’t just be fixing computers; you will be the go-to expert empowering our onsite and remote employees to achieve their best work. Whether you are diagnosing complex hardware malfunctions, orchestrating seamless software installations, or resolving high-priority technical roadblocks, your contributions will directly fuel the efficiency of our global marketplace.

We are looking for a proactive communicator who thrives in a fast-paced environment where no two days are the same. You will utilize your technical prowess across multiple channels—including Teams, email, and direct desk-side support—to provide world-class service that keeps our organization running at peak performance. If you are a recent graduate or early-career professional eager to sharpen your diagnostic skills and take ownership of critical infrastructure, this is your opportunity to grow with a company that values innovation, reliability, and the customer experience. Join us at Liquidity Services and turn your passion for technology into a rewarding career that makes a tangible impact every single day.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.