IT Help Desk

HAZELWOOD SCHOOL DISTRICT The Hazelwood School District is a diverse school district in suburban St. Louis, Missouri, and is the second-largest district in St. Louis County. Faculty and staff educate students in the district’s 19 elementary schools, six middle schools, three high schools, early childhood education programs, gifted programs, and Opportunity Center (alternative learning). In a culture of high expectations and excellence, our students will become lifelong learners equipped with 21…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.