IT Remote Support Technician

Are you a tech-savvy problem solver ready to launch your career with a global leader in aerospace and defense? At L3Harris, we are looking for a motivated IT Remote Support Technician to join our world-class team. This role is perfect for a graduate or early-career professional who is passionate about technology and eager to support the mission-critical systems that keep our customers connected. You won't just be fixing technical issues; you will be the frontline hero ensuring our teams have the tools they need to achieve excellence in an inclusive, fast-paced environment.

As an IT Remote Support Technician, you will gain hands-on experience troubleshooting complex hardware and software challenges while honing your customer service expertise. We prioritize your professional growth, providing an engaging space where your unique skills are valued and your contributions directly impact our collective success. If you thrive on collaboration, possess a drive for continuous learning, and want to build a career at a company that values integrity and innovation, we invite you to join us in shaping the future of technology at L3Harris.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.