IT Support Technician

Are you looking to kickstart your professional journey with a firm that values your growth as much as your technical curiosity? At Armanino, we believe your career should be as dynamic as the technology you support. As an IT Support Technician, you will join one of the nation’s top 20 accounting and consulting firms, stepping into a role where your problem-solving skills directly impact the success of our high-performing teams. This is more than just a help-desk position; it is an opportunity to immerse yourself in a collaborative culture that encourages you to pursue the challenges you are truly passionate about.

We are looking for a tech-savvy individual who thrives on providing top-tier customer service and enjoys untangling complex technical puzzles. In this role, you will be the go-to resource for our internal community, helping our professionals stay connected and efficient while building your own technical toolkit alongside seasoned experts. At Armanino, we pride ourselves on being a "Best Place to Work" where your voice matters and your professional network expands daily. If you are ready to integrate your passion for technology with a career that supports your personal and professional well-being, we invite you to help us power the future of consulting.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.