Janitorial Services Supervisor | Dobbins AFB |

Job Description Job Description Position Summary: The Janitorial Services Supervisor's primary responsibility will be to oversee the daily operations of the janitorial contract at DARB. This includes coordination of all day to day matters for DARB and supervision of the employees who are employed under the janitorial contract. The Janitorial Services Supervisor is responsible for all activities contained in the statement of work as well as the training of employees and program participants in a…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.