Learning Support Assistant - Coventry

Coventry Dependent on experience Full-Time | Term Time Only Start Date: ASAP Your new company Hays Education are recruiting for a dedicated Learning Support Assistant (LSA) to join a specialist educational setting in Coventry. This is a rewarding opportunity to support children and young people with Special Educational Needs and Disabilities (SEND), helping them to access learning and reach their full potential. Whether you have experience as a Learning Support Assistant, Teaching Assistant,…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.