Learning Support Assistants wanted in Sheffield

Location: Sheffield Company: Hays Education Job Type: Full-Time Salary: Competitive, based on experience Make a Real Impact in Education Do you want to make a difference every single day? At Hays Education, we believe every student deserves the chance to thrive-and you could be the person who helps make that happen.We're looking for a compassionate, proactive Learning Support Assistant to join our friendly team in Sheffield. If you're passionate about supporting students with additional needs a…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.