Legal Workplace Support Specialist

Are you a tech-savvy problem solver looking to launch your career within the fast-paced world of legal services? Ricoh Americas Corporation is seeking a dynamic Legal Workplace Support Specialist to join our team as a frontline expert in a prestigious legal office environment. In this role, you will be the bridge between cutting-edge technology and legal professionals, providing hands-on support that keeps the firm running smoothly. Whether you are troubleshooting hardware, assisting with high-stakes document production, or serving as the primary point of contact for IT-related setups, you will play a critical role in the daily success of our clients.

This is a unique opportunity for a motivated individual to gain exposure to professional services while building a robust technical and administrative skill set. You will act as the go-to resource for audio-visual configurations, remote IT assistance, and essential office operations, ensuring that every user has the tools they need to succeed. If you are a proactive communicator who enjoys variety, hands-on technical challenges, and making a tangible impact in a corporate setting, we want to hear from you. Join Ricoh and start your career in a role where your ability to solve problems is valued, your expertise is developed, and your contributions drive the efficiency of a world-class legal team.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.