Licensed Insurance Customer Service Remote Option | $22$24/Hour Commission

Roberts Allstate Agency Licensed Insurance Customer Service Remote Option | $22$24/Hour Commission Job Overview You are the person customers trust when they need an answer. Bring that experience to an agency where you can work directly with the owners, contribute ideas and earn additional income when you help clients add appropriate coverage. Roberts Allstate Agency is hiring a licensed professional for customer service, retention and inside sales. You will resolve concerns, strengthen relatio…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.