Logistics Customer Service Coordinator Hybrid/Remote

Are you looking to kickstart your career at the intersection of supply chain innovation and world-class client relations? RemX is seeking a dynamic, solution-oriented Logistics Customer Service Coordinator to join our growing team. In this role, you will be the heartbeat of our shipping operations, serving as the primary point of contact for resolving complex logistical challenges. We are looking for a proactive problem-solver who thrives on data analysis and is passionate about streamlining workflows to ensure every shipment reaches its destination seamlessly. If you are a recent graduate or early-career professional eager to make a tangible impact on global logistics, this is your opportunity to sharpen your skills in a fast-paced, supportive environment.

We believe in setting our team members up for success, which is why this position begins with a comprehensive hybrid training program designed to immerse you in our culture and operational systems. Once you have mastered the essentials, you will enjoy the flexibility of a remote work arrangement, allowing you to balance professional excellence with your personal lifestyle. At RemX, we value curiosity, resilience, and a customer-first mindset above all else. If you are ready to launch your career with a company that champions professional growth and rewards initiative, we invite you to apply today and help us redefine the future of logistics.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.