Mental Health Support Worker

Our care home, based in Heath Hayes, provides residential care for 33-adults with complex mental and physical health needs. Mental Health Support Worker Contract £12.71 per hour Full Time Shift Times 07:30AM - 21:00PM Paid DBS, pension, uniform provided and onsite parking 5.6 weeks annual leave (pro rata) Role Overview As a Mental Health Support Worker, you will provide high quality, person centred support to individuals living with complex mental health needs within a structured and specialist…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.