Mobile Service Technician (AMTA)

If you enjoy working at the cutting edge of automotive engineering and thrive in hands on, fast moving environments, this is an opportunity to support some of the most advanced hypercars in the world. Aftersales is central to the Aston Martin ownership experience. With the introduction of highly engineered hypercars such as the Aston Martin Valkyrie, we have established a unique direct customer support programme. This programme operates through dedicated hubs and remote locations, enabling us t…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.