Mobilisation Support Lead

Location: Midlands-based Travel: Nationwide travel, including regular overnight stays Salary: £35,000 per annum Contract: 6-month fixed-term contract Benefits: Company car provided Kick-start, accelerate or refocus your career with Compass Group this summer This is an exciting opportunity for a Midlands-based candidate to join Compass Group, the UK's leading food and support services company, supporting the nationwide rollout of brand-new Sainsbury's Cafés. InStore, part of Compass Group, partn…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.