Outbound Sales & Customer Engagement Specialist

Are you a high-energy communicator looking to kickstart your career in a dynamic, fast-paced environment? ProSource Management is seeking an enthusiastic Outbound Sales & Customer Engagement Specialist to join our team of industry experts. We specialize in premium interior finishes—ranging from high-end flooring and plumbing to kitchen and bath solutions—and we are looking for a motivated individual to help us bridge the gap between our world-class showroom and the trade professionals who rely on us to bring their projects to life. If you are ready to sharpen your sales skills while building lasting relationships in the design and construction industry, this is the perfect launchpad for your professional journey.

In this role, you will be the driving force behind our growth, acting as the primary point of contact for our valued trade partners. You won’t just be making calls; you will be strategically re-engaging professionals who have stepped away from the purchase cycle, identifying new business opportunities, and rolling out the red carpet for new trade members joining our network. We provide a supportive, collaborative atmosphere where your voice is heard and your hustle is rewarded. If you are a natural conversationalist with a passion for interior design and a drive to exceed targets, we want to help you turn your potential into a long-term, successful career in sales and customer engagement.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.