Procurement Manager Services

Job Description Job Description Description: Position Overview Fermi America is developing Project Matador — one of the most ambitious power generation and data center programs in U.S. history. The project spans multi-gigawatt F-Class gas turbine generation, a 1 GW battery energy storage system, 345 kV transmission infrastructure, and approximately 14 million square feet of data center campus across a West Texas site spanning roughly 7,000 acres. The Procurement Manager, Services is a high-impa…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.