Product Manager - Smart Services (Remote)

Are you ready to bridge the gap between cutting-edge technology and a healthier planet? At Trane Technologies, we don’t just build climate solutions; we architect the future of sustainable living. As a Product Manager for our Smart Services team, you will be at the heartbeat of our digital transformation, helping to turn complex data into actionable, eco-friendly insights for our global customers. This is an incredible opportunity for a forward-thinking graduate to join a mission-driven organization where your work directly impacts the efficiency of buildings, homes, and transportation networks worldwide.

In this fully remote role, you will act as the voice of the customer, shaping the digital features that make our smart systems smarter, more reliable, and more sustainable. You will collaborate with cross-functional teams of engineers and data experts to define product roadmaps, prioritize user needs, and solve real-world challenges in real-time. If you are a curious problem-solver who thrives on innovation and wants to start your career at a company where sustainability is not just a buzzword but our fundamental business strategy, we invite you to help us challenge what’s possible.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.