Production Support

Job Description Summary Support the cell leader in manufacturing LMS 100 Power Turbine Sub Assemblies (PTSAs) by serving as the shop floor technical connection between the manufacturing personnel assembling the product, the Bill of Materials engineer, the Quality Engineer, EHS Manager, and the remote product engineering team. Job Description • Assist to create safe and efficient assembly sequencing and shop floor environment. • Based on experience, recommend methods and tools where existing doc…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.