Project Support Coordinator

Job Description Trident Consulting is seeking a " Project Coordinator” for one of our client in "Wildomar, CA” A global leader in business and technology services. \n \n Position: Project Coordinator / Data Analyst \n Location: Wildomar, CA 92595 (Hybrid – Onsite Monday & Tuesday) \n Employment Type: Contract (W2) \n Pay Rate: $32/hr - $35/hr on W2 \n Schedule: Monday–Friday, 8:00 AM–5:00 PM \n \n Position Summary \n The Project Coordinator / Data Analyst will support project management staff i…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.