Promotions Event Support

Are you ready to be the pulse of the audio revolution? At iHeartMedia, we are the undisputed leader in the industry, reaching 90% of Americans every single month—a massive audience that dwarfs any other audio or television network in the country. We are looking for an energetic and outgoing Promotions Event Support team member to join our local markets and bring our brand to life. If you are a graduate or entry-level professional who thrives in fast-paced environments and loves connecting with people, this is your chance to launch a career at the heart of the world’s most influential media company.

In this dynamic Customer Service role, you will be the face of our iconic radio stations, acting as a brand ambassador at high-energy events, concerts, and community activations. You won’t just be sitting behind a desk; you will be on the ground, engaging with fans, managing promotional setups, and ensuring every listener has an unforgettable experience. We are looking for someone with a passion for music, a knack for solving problems on the fly, and the drive to help us maintain our spot as the number one audio company in America. Join us and turn up the volume on your professional journey.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.