QCS Field Service Engr I - Resident - IP Pensacola

Are you a hands-on problem solver looking to launch your career at the intersection of cutting-edge technology and industrial innovation? As a Field Service Engineer I at Honeywell, you will step into a pivotal role based in Pensacola, FL, where you become the frontline expert for our world-class Quality Control Systems (QCS) and CWS platforms. This is more than just a maintenance role; it is an opportunity to work directly within the dynamic Pulp and Paper industry, ensuring that our advanced systems operate at peak efficiency while gaining deep technical insights into complex automation processes.

In this role, you will be the trusted technical partner for our customers, taking ownership of preventive, corrective, and emergency maintenance tasks to keep critical operations running smoothly. You will sharpen your skills in troubleshooting, sensor calibration, and system optimization, all while collaborating with a global team of industry leaders. We are looking for an ambitious, detail-oriented individual ready to document critical findings, master high-stakes technical environments, and grow their professional expertise within a company that powers the future of industrial performance.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.