Remote: Bidfast Specialist/Customer Service

Are you looking to kickstart your career with a global industry leader? RBGlobal is seeking a motivated, tech-savvy Bidfast Specialist to join our remote Customer Service team. In this high-impact role, you will be the strategic engine behind our salvage acquisitions, identifying prime opportunities and placing competitive bids that maximize profitability for IAA. This is a unique chance to dive into the fast-paced world of automotive auctions, where your analytical skills and quick decision-making will directly influence our bottom line in a dynamic, professional environment.

We believe that talent knows no borders, which is why this position is 100% remote for candidates based anywhere in the United States. Working on a PST schedule, you will receive comprehensive training to master the art of salvage valuation and verification, making this an ideal launchpad for recent graduates or early-career professionals eager to build a career in operations and finance. If you are a detail-oriented problem solver who thrives on competition and enjoys working in a collaborative digital workspace, we want to hear from you. Join the RBGlobal team today and help us drive the future of the auction industry.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.