Remote Clinical Trial Support Specialist (Multiple Openings)

Remote Clinical Trial Support Specialist (Multiple Openings) Company: Angel City VA — Virtual Clinical Research Support. Location: Remote (Philippines, Latin America, Georgia, Ukraine, Moldova, Armenia, Azerbaijan). Employment Type: Full-Time, Part-Time, and Project-Based Opportunities Available Join Angel City VA — Where Top Clinical Research Talent Gets Discovered. Angel City VA is a Los Angeles-based, fast-scaling virtual support platform built to power the next generation of clinical resear…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.