Remote Customer Experience Associate I

Are you ready to launch your career with a global leader that powers the services millions of people rely on every single day? At Conduent State & Local Solutions, Inc., we are looking for a motivated and empathetic Remote Customer Experience Associate I to join our mission-driven team. This is more than just a customer service role; it is a unique opportunity to act as the frontline advocate for government and Fortune 100 clients, ensuring that every interaction you have leaves a positive, lasting impact on the community. If you are a problem-solver who thrives in a fast-paced environment and wants to build a professional foundation in a culture that genuinely celebrates individuality, we want to hear from you.

As a Remote Customer Experience Associate I, you will enjoy the flexibility of working from home while gaining invaluable experience in communication, conflict resolution, and professional service delivery. We are committed to your growth, providing you with the tools and support you need to succeed in your career journey from day one. You will join a diverse, supportive team where your voice is heard, your contributions are recognized, and your potential for advancement is limitless. If you are passionate about helping others and are eager to turn your dedication into exceptional outcomes, apply today and start making a difference with Conduent.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.