(Remote) Customer Service Agent - Entry Level

We’re growing our team and looking for enthusiastic, dependable individuals who enjoy helping others and delivering excellent customer service. Representing a supplemental benefits company with more than 65 years of industry experience, you’ll help individuals and families understand the benefit options available to them. As we expand into additional territories, we’re seeking dedicated Benefits Representatives with ambitious goals, a positive attitude, and a willingness to learn. This remote o…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.