Remote Customer Service and Sales Rep

Can you turn a conversation into a connection? We are looking for passionate individuals to represent a world-class portfolio including KitchenAid, Maytag, JennAir, and Amana. If you thrive on building rapport and achieving targets, join us in a role where you solve problems, drive sales, and build lifelong customer loyalty. At Whirlpool, great products come with great service. To support our consumers, you must be prepared to execute several core functions: providing technical assistance to tr…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.