Remote Customer Service Representative

We exist to serve and strengthen working-class communities by delivering affordable, high-quality life insurance through a team with a heart. Our mission is straightforward: we are there for people to do one thing: protect what matters most while offering meaningful career growth opportunities to those who want to make an impact. We uplift each team member’s professional and personal success through mentorship, training, and incredible hands-on support. Our Core Values Integrity and Honesty – W…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.