Remote Customer Service Representative (Connecticut Residents Only)

Are you looking to launch your career with a company that truly values your contribution? Expivia Interaction Marketing Group Inc. is seeking motivated, people-oriented individuals to join our team as Remote Customer Service Representatives. This is an incredible opportunity for Connecticut residents to jumpstart their professional journey in a supportive, 100% remote environment. Forget the stress of high-pressure sales or cold calling—we focus entirely on providing exceptional assistance and building meaningful connections with the people we serve. We provide comprehensive, paid training to ensure you feel confident and empowered from day one, making this the perfect role for recent graduates or anyone looking to pivot into a stable, rewarding career path.

At Expivia, we believe our employees are the heartbeat of our organization, and we are dedicated to helping you thrive both personally and professionally. You will enjoy a consistent, full-time schedule of Monday through Friday from 8:30 AM to 5:00 PM, allowing you to maintain a healthy work-life balance while working from the comfort of your home. With a competitive pay range of $18.00 to $19.50 per hour, you will be part of a forward-thinking culture that prioritizes your growth and success. If you are a Connecticut resident ready to make a real difference in the lives of others while gaining valuable experience in a modern, digital-first workplace, we would love to have you on our team.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.