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Ian Graham Agency, LLC
Ian Graham Agency, LLC

Remote Customer Service & Sales Representative - Career Transition Opportunity (Training Provided)

Customer Service
1 month, 1 week ago

Job Description Considering a Career Change? \n If you have a background in customer service, education, hospitality, retail, or another people-focused role and want a remote career with more flexibility and income potential, this opportunity was built with career-switchers in mind. \n \n You do not need prior sales or insurance experience. Our system is designed to help motivated individuals transition successfully into a customer service–driven sales role with structured training, mentorship,…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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