Remote Customer Service Specialist

City/State: Saint Louis, Missouri Categories: Patient Access Job Status: Full-Time Req ID : 118317 Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience) Additional Information About the Role Do you have recent healthcare or customer service experience? BJC Medical Group is looking for a Full Time Remote Customer Service Specialist Must live within 1 hour of St. Louis, Missouri Typing Test Required (minimum speed 35 wpm, 90% accurac…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.