Remote - Junior IT & AI Support Specialist

Salary: $30,000–$35,000 per year Job Type: Full-Time Work Arrangement: Remote Eligible Locations: Arizona or Texas only Travel: Occasional business travel required About the Position We are looking for a motivated, dependable, and tech-savvy Junior IT & AI Support Specialist to support our team's day-to-day technology needs. This role is ideal for someone with basic computer and software knowledge who is interested in learning more about IT systems, Microsoft applications, and artificial intell…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.