Remote Licensed Customer Service Representative 1

Are you ready to jumpstart your professional career with a company that believes in your potential? At Foundever®, we aren't just looking for employees; we are looking for future experts. We are thrilled to offer you a unique opportunity to become a Licensed Insurance Customer Service Representative, where we handle the heavy lifting for you. We fully invest in your success by covering all costs associated with your professional training, testing, and official insurance licensing, providing you with a valuable, industry-recognized credential at absolutely no cost to you.

In this dynamic, 100% remote role, you will serve as the voice of our brand, helping customers navigate their insurance needs with confidence and care. You will spend your days managing inbound calls, answering important questions about policy coverage, and assisting with essential policy endorsements. This is the perfect environment for a motivated graduate or career-starter who thrives on helping others and wants to build a robust foundation in the insurance industry. If you are looking for a supportive, fast-paced team that values your growth and rewards your dedication, we want to meet you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.