Remote Technical Customer Service Specialist

Are you a tech-savvy problem solver looking to launch your career with a global industry leader? Conduent is seeking a Remote Technical Customer Service Specialist to join our dynamic team, where you will serve as the bridge between cutting-edge technology and our valued clients. This is more than just a support role; it is an incredible opportunity to dive into the world of relational databases, SSL protocols, and server management. We provide a comprehensive, paid training program designed to equip you with the high-demand technical skills you need to succeed, making this the perfect launchpad for recent graduates or early-career professionals eager to make their mark in the tech space.

At Conduent, we pride ourselves on fostering a positive, inclusive, and employee-friendly culture that celebrates growth and innovation. As a member of our team, you will enjoy a competitive starting pay of $17.31 per hour, full-time benefits, and a clear pathway for career advancement. We are looking for dedicated individuals who are available to work weekdays from 3:00 PM to 12:00 AM EST. If you are ready to trade the daily commute for a flexible remote environment and want to build a career supported by world-class training and a collaborative community, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.