Remote Technical Customer Service Specialist

Are you a tech-savvy problem solver looking to launch your career with a global industry leader? Conduent Commercial Solutions, LLC is seeking a Remote Technical Customer Service Specialist to join our dynamic team. In this role, you will be the bridge between cutting-edge technology and the people who rely on it every day. You will have the unique opportunity to support mission-critical services for Fortune 100 companies and government agencies, all while working from the comfort of your own home. If you are passionate about helping others and eager to develop your professional toolkit in a high-impact environment, this is your moment to shine.

At Conduent, we believe your career should be as unique as you are. We don’t just offer a job; we provide a launchpad for your professional growth through world-class training, mentorship, and clear pathways for advancement. You will be welcomed into an inclusive culture where your individuality is celebrated and your contributions are recognized. Whether you are a recent graduate or early in your career journey, you will find the support you need to thrive, make a tangible difference, and build a rewarding future. Join us today and become a vital part of a team that is redefining the standard for technical excellence.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.