Representative Technical Service

Since 1903, Harley-Davidson has been more than just a motorcycle manufacturer; we are a global icon of freedom, rebellion, and unparalleled craftsmanship. We are looking for a passionate, tech-savvy Representative Technical Service to join our remote team and serve as the vital link between our legendary engineering and the riders who live for the open road. If you are a recent graduate or early-career professional with a love for mechanical innovation and a drive to provide world-class support, this is your chance to launch your career with a brand that defined an entire culture.

In this role, you will be the voice of Harley-Davidson, helping our customers and dealer network troubleshoot complex technical challenges while ensuring every interaction reflects the heritage of our brand. You do not just answer questions; you solve problems, build relationships, and help keep the spirit of motorcycling alive. We provide a supportive, remote-first environment where your technical curiosity is rewarded and your professional growth is a top priority. If you are ready to turn your passion for performance into a career that moves the world, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.