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U
University of Colorado

Research Services Professional (Open Rank: Entry – Principal)

Customer Service
4 weeks ago

Are you ready to jumpstart your career at the intersection of scientific discovery and operational excellence? The Brambati Lab within the Department of Pharmacology at the University of Colorado Anschutz Medical Campus is seeking a motivated Research Services Professional to join our dynamic, rapidly expanding team. This unique role offers the perfect blend of hands-on laboratory engagement and high-level project coordination, providing you with a rare opportunity to sharpen your technical skills at the bench while playing a vital part in the growth and success of a cutting-edge research group within a world-class School of Medicine.

Whether you are just beginning your professional journey or are an experienced specialist looking for a fresh challenge, this open-rank position allows you to define your impact based on your unique background. You will act as the organizational heartbeat of our lab, ensuring that our research operations run seamlessly while you gain exposure to high-impact pharmacological studies. If you are a detail-oriented problem solver who thrives in a collaborative, customer-focused environment and is passionate about contributing to advancements in medical science, we invite you to help us shape the future of the Brambati Lab.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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