Sales Support Administrator

Full time permanent, £30,000 Immediate Start | Monday–Friday | 9:00am–5:30pm | Office Based We are currently recruiting for an experienced Office Administrator to join a friendly and welcoming company based in the Enfield area . This is a great opportunity for a confident and organised Administrator who enjoys working in a busy office environment and providing day-to-day support to a wider team. Key Responsibilities: Managing the customer inbox and responding to enquiries, issues and complaints…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.