Sales Support Coordinator

The Sales Support Coordinator serves as the primary executor of account onboarding, catalog maintenance, retail compliance documentation, and sales infrastructure. This role manages trade show logistics, maintains centralized promotional and account files, and provides customer experience coverage during high-volume periods. This is a non-exempt, hourly, full-time role Key Responsibilities Account & Item Onboarding Lead : Direct and execute new account qualification and system setup across all …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.