Seasonal Customer Support Agent — Live Phone

This is a remote position. TELURVISION SOLUTIONS Seasonal Customer Support Agent — Live Phone Work Arrangement: Remote Position Type: Seasonal About the Role TELURVISION SOLUTIONS is seeking dependable, customer-focused individuals for seasonal remote phone support assignments serving U.S. businesses. In this role, you will speak directly with customers, respond to inquiries, collect relevant information, and help ensure requests reach the appropriate person or team. The ideal applicant communi…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.