Senior Client Services Associate

Are you looking to launch your career at the intersection of finance and high-stakes problem-solving? GLAS is seeking a motivated and ambitious Senior Client Services Associate to join our London team and play a pivotal role in the world of institutional debt administration. As a global leader in loan agency, capital markets, and restructuring, we provide a unique, conflict-free platform that serves as the backbone for lenders, borrowers, and advisors worldwide. This is an incredible opportunity to learn from industry experts while contributing to complex, high-impact transactions in a fast-paced, collaborative environment.

In this hybrid role, you will be more than just a support contact; you will be a vital link between our clients and our operational excellence. We are looking for a proactive communicator who thrives on detail, enjoys navigating intricate financial landscapes, and wants to build a career in a firm that values independence and integrity. If you are a graduate or early-career professional ready to elevate your professional profile and gain invaluable experience within a premier international organization, we want to hear from you. Join GLAS and help us shape the future of institutional debt administration from the heart of London.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.