Senior IT Support Technician with Security Clearance

Senior IT Support Technician Seattle, WA Allyon has a high-priority opening supporting mission-critical IT operations for the United States Army Corps of Engineers (USACE) in Seattle, WA. Before You Apply This is a full-time W-2 position with Allyon. * Active Secret Clearance required. Candidates cannot proceed in the application process without meeting the required qualifications listed above. Allyon does not sponsor security clearances and does not offer C2C opportunities for this role. Why t…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.