Senior Residential Childcare Support Worker - Lytham

We are looking for a Lead Practitioner to join the team a small team in Lytham St.Annes. If you are interested in this role or know someone who may be suitable, please contact hr@therapeutic-care.co.uk. At Therapeutic Care our vision is to provide transformative and life changing therapeutic care for children and young people looked after. We aspire to achieve the best possible sustainable outcomes for our children and young people by providing the best quality care. As a valued member of our t…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.