Service Advisor

Are you a people person with a passion for the automotive industry? Perfect Placement is thrilled to partner with a prestigious, manufacturer-owned dealership in Hayes to find a dynamic Service Advisor ready to kickstart their career. This isn’t just a desk job; it is your gateway to becoming the face of a world-class automotive brand. You will be the vital link between our expert technicians and our valued customers, ensuring every vehicle service is handled with precision, care, and a smile. If you thrive in fast-paced environments and love solving problems, this is the perfect place to hone your professional skills and build a long-term career.

We believe in rewarding talent, which is why we offer a competitive basic salary of £32,177, bolstered by a performance-based bonus structure that puts your earnings in your own hands. You will enjoy a balanced 42.5-hour work week, Monday through Friday, with a manageable Saturday rotation that keeps your lifestyle in check. Joining this well-established team means you will receive industry-leading support and mentorship, providing you with the tools to excel in a professional, high-standard environment. If you are eager to make your mark in the automotive sector and want to join a team that truly values your contribution, we would love to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.