Service and Repair Technician

Are you a hands-on problem solver looking to launch your career at the intersection of precision engineering and advanced technology? SIC Marking is seeking a motivated Service and Repair Technician to join our dynamic team in our state-of-the-art repair lab. In this role, you will be the go-to expert for our cutting-edge dot peen, scribing, and laser marking systems. We are looking for a curious, tech-savvy individual who thrives on diagnosing electromechanical challenges and takes pride in restoring high-performance machinery to peak operational capacity.

This is more than just a repair job; it is a unique opportunity to gain deep technical expertise while making a tangible impact on our customers' manufacturing efficiency. You will gain hands-on experience with sophisticated hardware, perform critical component repairs, and occasionally step into the field to provide vital on-site support. If you are a recent graduate or early-career professional with a passion for troubleshooting and a drive to master industrial automation, we want to help you build a rewarding career path where your technical skills directly contribute to our global reputation for excellence.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.