Service Center - Field Technician

Pay Range: $27.70 - $34.65 (Additional $1.00 per hour for hours worked between 7:00pm and 11:59pm. Additional $2.00 per hour worked between 12:00am-4:59am) About Foster Farms At Foster Farms, our mission is creating great food and serving great moments. Our vision is to be the best and most trusted food company, empowering and nourishing the lives of those we serve. We measure our success by how well we protect and care for our team, our consumers, our animals, and our environment, while delive…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.