Service Coordinator

Are you ready to jumpstart your career with one of the fastest-growing names in the heavy-duty and RV service industry? At 1836 HD, we are looking for a high-energy Service Coordinator to join our team in Seguin and Canyon Lake. This is more than just a desk job; it is the heartbeat of our operation. You will serve as the primary bridge between our expert technicians and our customers, ensuring that every vehicle gets back on the road safely and efficiently. If you are a natural problem-solver who thrives in a fast-paced environment and wants to build a professional foundation in a booming industry, we want to hear from you.

We believe in empowering our team members, which is why this role offers the perfect blend of hands-on, in-shop experience and strategic customer support. As a Service Coordinator, you will master the art of communication, managing service schedules, and delivering top-tier customer service that keeps our clients coming back. We offer a structured Monday through Saturday schedule that ensures you remain connected to our operations while providing the flexibility needed to excel. If you are looking for a unique opportunity to grow with a company that values organization, initiative, and a passion for excellence, apply today and help us drive the future of 1836 HD.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.