Service Coordinator - Children's

Are you a passionate advocate looking to turn your empathy and organizational skills into a life-changing career? At Alta California Regional Center (ACRC), we have spent over 50 years championing the independence and inclusion of individuals with developmental disabilities. As a Service Coordinator for our Children’s division, you will step into a vital role where you act as a bridge between families and the essential resources they need to thrive. This is more than just a customer service position; it is an opportunity to make a tangible, daily impact in your community while launching a meaningful career in the social services sector.

We are seeking energetic, detail-oriented graduates who are ready to navigate the complexities of service planning with compassion and professional rigor. In this dynamic role, you will manage a caseload, collaborate with a multidisciplinary team, and serve as a dedicated point of contact for families during some of their most important developmental milestones. If you are a proactive problem-solver who thrives in a fast-paced environment and possesses a genuine desire to empower others, we invite you to join our team of 800 professionals across our ten-county network. Bring your dedication and your talent, and let’s work together to create a brighter, more inclusive future for the children we serve.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.